Great experiences are met one interaction at a time.

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Welcome

A Truly Human Experience Starts Here

Communications solutions that integrate human touch with digital proficiency.

Industry Experts

The industry experts at Tactis span the full spectrum of integrated marketing communications for federal government, commercial & non-profit.

20-plus years’ longstanding engagements with both association and commercial partners – not excluding a host of Fortune 500 companies – puts Tactis in a unique position to make a difference no matter the industry vertical, no matter the charge.

Commercial & Associations

A long and varied history of Federal government partnerships puts Tactis in good stead to understand the intricacies of GSA schedules, compliance and accountability when working with Federal government.

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Our Services

We are an omni-channel customer experience agency that integrates human touch to create outcomes that matter. Our services include:
Omni-Channel Orchestrations
Omni-Channel Orchestrations

We orchestrate solutions across channels to ensure there is a consistent customer experience regardless of the touchpoint with your audience.

Change Management
Customer Experience Strategy and Design
Digital Transformation
Personalization
Product Selection and Integration
Artificial Intelligence Driven Insights
Artificial Intelligence Driven Insights

We implement AI data-driven solutions that drive personalization and help find the game-changing insights across all your data sets.

AI Strategy and Design
Computer Vision
Forecasting and Optimization
Machine Learning CX Insights and Optimization
Natural Language Processing
User Centric Digital Self-Service
User Centric Digital Self-Service

We design intelligent self-service solutions that ensure that your users have access to always-on services that reduce the need for human intervention.

Advanced Omni-Channel Virtual Agents
Content Strategy
Digital Product Design and Development
Marketing Automation
Voice of the Customer
Smart Contact Centers
Smart Contact Centers

We staff smart contact centers with skilled agents who can provide thoughtful solutions to novel situations that call for a human touch.

Case Studies

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UNICOR
How Tactis is helping shine a spotlight on the social and economic good of increasing successful inmate re-entry into society.
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The World Bank - Inclusive Education Initiative
How Tactis is Helping Transform Education for Children with Disabilities
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Bureau of Land Management (BLM)
How stepping up from one CMS to another led to a giant leap in innovative thinking.
CSBS
Conference of State Bank Supervisors (CSBS)
How Tactis is helping transform the old patchwork quilt of financial regelation into a blanket system that empowers as well as protects.
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Hyundai USA
How Tactis is helping Hyundai funnel users to the Hyundai parts and service experience.

Latest Insights

Latest Insights

Blog

For over 20 years, Tactis, formerly Blue Water + MissionSide, has taken pride in its association with not-for-profits and associations, as well as partnerships with socially responsible-minded institutions as a way to be a part of, and to give back, to the communities from which it has drawn so much. Today, Tactis is proud to announce the continuation of its long-standing commitment to community stewardship.

HUBZone, a program put in place to fuel small business growth in historically underutilized business zones, announced its certification of Tactis as a HUBZone. This milestone is a significant achievement for the company as it validates its philosophy of giving, while continuing to support clients across all points of communication, combining human touch with digital expertise to create outcomes that matter.

The HUBZone program, as defined by the US Small Business Administration (SBA), has the goal of awarding at least three percent of federal contract dollars to HUBZone-certified companies each year in order to drive small business growth.

Tactis President and CEO Adam Slagowski weighed in on the mutually beneficial value of certification saying that, “Our HUBZone certification enables government buyers the ability to obtain world class CX strategy and implementation services while attaining challenging HUBZone subcontracting goals.”

For Tactis, this news comes in the wake of several recent initiatives and accomplishments, including selection by Federal Prisons Industry (FPI) as Strategic Cross-channel Marketing Partner for the UNICOR brand; engagement with Alaska Public Lands Information Center (APLIC) for crucial Drupal 9 upgrade; and NDC partnership to design climate action-oriented website for global audience for D9.

For more information about the HUBZone program, view the SBA’s latest FAQs.

About Tactis 

Tactis is a full lifecycle customer experience agency working for organizations across all communication points, combining human touch with digital expertise to create outcomes that matter. By delivering high-touch solutions that span marketing, technology, and human interactions – through leveraging data and embracing technology – Tactis generates transformational customer experiences that ensure companies own the high-expectation, high-attention moments from which truly human experiences can emerge.

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