About Us

About

Tactis is a strategic customer experience agency specializing in the integration of all aspects of customer experience, from customer experience strategy – enabled through user-centric digital products and advanced contact center services – to the employment of emergent artificial intelligence-based technologies. Through our capabilities, which include strategic customer experience planning, optimization, and operations, we build and operate transformative user touchpoints for public and private sector clients.

Exterior view of market stands outside Union Station in Washington DC

National Mall view looking at the reflecting pool from the Lincoln Memorial

Image of the DC metro train at a station with roof lit up with lights

Inside of the captiol looking up at the capitol rotunda

Federal & Commercial Experts

Federal Partners

A long and varied history of Federal government partnerships puts Tactis in good stead to understand the intricacies of GSA schedules, compliance and accountability when working with Federal government.

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GSA Schedules

Schedule: MAS

Contract: GS-23F-0134S

541430	Graphic Design Services
541511	Web Based Marketing
541613	Marketing Consulting Services
541810	Advertising Services
541910	Marketing Research and Analysis
541819ODC	Other Direct Costs for Marketing and Public Relations Services

Schedule: MAS

Contract: GS-35F-0041W

54151S

Information Technologies Professional Services

Schedule: 00CORP

Contract: 47QRAA18D00F9

541611	Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services
561422	Automated Contact Center Solutions

Commercial & Association Partners

20-plus years’ longstanding engagements with both association and commercial partners – not excluding a host of Fortune 500 companies – puts Tactis in a unique position to make a difference no matter the industry vertical, no matter the charge.