From the Show Me State to the Sunshine State via the Constitution State, there’s so much we don’t know about Tactis’s Business Analysis, Roger Terry. Read more.

Although AI offers immense potential, we must be thoughtful about how we integrate it. It should be used to complement, not replace, human interaction. To avoid repeating past mistakes, businesses need to approach AI strategically. For more insights, read the lessons learned from the recent Customer Contact Week (CCW) conference from our Executive Vice President, Todd Coen. #ccwlasvegas #cx #contactcenter #ai

Explore the impact of generative AI chatbots on creating unique customer experiences and enhancing digital omni-channel support. Learn more about these chatbots from our Director of Development Operations, Anthony Mangini, and why we believe the perfect balance in customer service is achieved when humans and bots collaborate.

Thrilled by insights at Customer Contact Week (CCW) in Las Vegas! Our Executive Vice President, Todd Coen, shares how to dodge pitfalls and leverage tech for stellar CX. Let’s rise together! #ccwlasvegas #cx #contactcenter #technology

Team Tactis spills the eggnog on the highs and lows of holiday music.

Tactis Managing Director Todd Coen talks about ways to help prepare for and manage the quickly changing communications landscape.

Are digital solutions meant to improve customer service coming at the expense of the human touch? Learn more about the path to building a human centered platform.

Discover how Figma's latest AI innovations are transforming design at Tactis. From AI-generated mockups to streamlined workflows, we embrace cutting-edge tools to push creative boundaries. Explore game-changing features as we navigate the future of digital design.